An owner's guide to HOA management responsibilities

Association management is mostly a question of clear boundaries: who decides, who executes, and who is accountable for the record.

The board sets policy and approves budgets. The managing agent implements those decisions, maintains the books and keeps documentation in order.

Day-to-day operational records — statements, work orders and communications — live in Buildium, the platform used to run these accounts.

The website is the doorway to that platform, not a replacement for it. Owners and residents sign in directly to Buildium for account activity.